Λύσεις — Κεφάλαιο 20: Communicating with People (σελ. 102) – ENGLISH FOR OFFICE CLERKS Β ΕΠΑΛ

Λύσεις — Κεφάλαιο 20: Communicating with People

Ενδεικτικές λύσεις των 6 φιλτραρισμένων ασκήσεων της ενότητας (σελ. 102-104): 10 σενάρια επιλογής σωστής επικοινωνίας («Holding a meeting») + 5 ασκήσεις (συμπλήρωση προτάσεων, ορθογραφία, προθέσεις, χρήση φράσεων σε προτάσεις, συσκευές γραφείου).


Holding a meeting (σελ. 102)

Ερώτηση: Study the following and act properly in each case. 1. You work in the same company with George and you want to talk to him but his office is on the 10th floor while yours is on the 6th. A. You call him on the telephone. B. You ring him on the extension. 2. You want to discuss something with Tom who works in another firm. A. You arrange an appointment. B. You send him a postcard. 3. You urgently have to get in touch with a company abroad. A. You write a letter. B. You send a telex or a fax. 4. You want to talk to Mrs Smith who has just applied for the secretarial position in your company. A. You fix a date with her. B. You interview her. 5. You want several people to read a circular. A. You record it on a tape. B. You have it distributed around. 6. You want to make an office party known to everyone. A. You pin a notice on the notice board. B. You write a memo. 7. Your secretary, Linda, is out and you want to let her know you've gone out for lunch. A. You write a note. B. You tell the Sales Manager. 8. You want to discuss a serious matter with some colleagues. A. You have a party. B. You hold a meeting. 9. You want to call your secretary into your office. A. You shout. B. You use the intercom. 10. You want to make known or remind someone of something in the firm. A. You write a memo. B. You write an application.

Απάντηση:

  • Δεν δίνεται έτοιμη απάντηση στο βιβλίο· η επιλογή προκύπτει από το Λεξιλόγιο της ενότητας (σελ. 105) και τη λογική της επικοινωνίας στο γραφείο.
  • Εσωτερική γραμμή (extension) ή intercom για συναδέλφους στο ίδιο κτίριο· appointment (επαγγελματικό ραντεβού) με πρόσωπα άλλων εταιρειών· telex ή fax για επείγουσα επικοινωνία με το εξωτερικό· notice ή circular για ενημέρωση πολλών ατόμων· memo για γνωστοποίηση ή υπενθύμιση μέσα στην εταιρεία.
  • Στο 4 το Λεξιλόγιο διακρίνει «appointment» (επαγγελματικό ραντεβού) από «fix a date» (ραντεβού προσωπικό)· για μια υποψήφια γραμματέα η κατάλληλη ενέργεια είναι η συνέντευξη.

Σύνοψη: (ενδεικτική) 1. B (you ring him on the extension). 2. A (you arrange an appointment). 3. B (you send a telex or a fax). 4. B (you interview her). 5. B (you have it distributed around). 6. A (you pin a notice on the notice board). 7. A (you write a note). 8. B (you hold a meeting). 9. B (you use the intercom). 10. A (you write a memo).


Άσκηση 1 (σελ. 103)

Ερώτηση: Complete the following sentences so that they make sense. a. The people you work with are your …… b. Before getting a new job, you are usually asked to... c. At a company's meeting people discuss …… d. If you are interested in a job, you …… e. If you have a problem in the company where you work, you arrange... f. If a circular has been distributed among the clerks of a company, each one of them is expected to ……

Απάντηση:

  • Ενδεικτικές, λογικές ολοκληρώσεις με βάση το λεξιλόγιο της ενότητας.

Σύνοψη: (ενδεικτική) a. colleagues. b. attend an interview / fill in an application form. c. business matters / important company issues. d. apply for it. e. an appointment with your manager to discuss it. f. read it.


Άσκηση 2 (σελ. 104)

Ερώτηση: Correct the spelling of the given words, where it is necessary. a. telefone. b. extention. c. appointment. d. tauch. e. posision. f. secreterial. g. circular. h. taip. i. collegues. j. meating. k. entercom. l. remaind.

Απάντηση:

  • Η άσκηση προειδοποιεί «where it is necessary» — όχι όλες οι λέξεις χρειάζονται διόρθωση.

Σύνοψη: a. telephone. b. extension. c. appointment (correct). d. touch. e. position. f. secretarial. g. circular (correct). h. type. i. colleagues. j. meeting. k. intercom. l. remind.


Άσκηση 3 (σελ. 104)

Ερώτηση: Fill in the blanks with a preposition. a. They work ………… the same building. b. His office is ………… the tenth floor. c. He is speaking ………… the telephone. d. Try to get ………… touch ………… him. e. He applied ………… the job. f. He recorded the chairman's speech ………… the tape. g. He made his decision known ………… everyone. h. He's gone out ………… lunch. i. Discuss your problem ………… your manager. j. Don't forget to remind him ………… his appointment.

Απάντηση:

  • Πάγιες προθέσεις: work in, be on (a floor), speak on the phone, get in touch with, apply for, record on tape, make known to, go out for lunch, discuss with, remind of/about.

Σύνοψη: a. in. b. on. c. on. d. in / with. e. for. f. on. g. to. h. for. i. with. j. of/about.


Άσκηση 4 (σελ. 104)

Ερώτηση: Use the following phrases in sentences of your own, so that their meaning is clear: get in touch with, fix an appointment, distribute around, make known to, let someone know, hold a meeting.

Απάντηση:

  • Ενδεικτικές προτάσεις που δείχνουν σωστή χρήση κάθε φράσης.

Σύνοψη: (ενδεικτική) get in touch with: I need to get in touch with the supplier before Friday. fix an appointment: Please fix an appointment with the dentist for next week. distribute around: The manager asked the clerk to distribute the circular around the office. make known to: The decision was made known to all the staff. let someone know: Let me know as soon as the goods arrive. hold a meeting: The directors will hold a meeting on Monday to discuss the new prices.


Άσκηση 5 (σελ. 104)

Ερώτηση: Who uses the following devices in a company? a. telephone. b. typewriter. c. telex or fax. d. intercom. e. dictating machine.

Απάντηση:

  • Απαντήσεις με βάση τη λειτουργία κάθε συσκευής, όπως περιγράφεται στο κείμενο και στο Λεξιλόγιο της ενότητας (σελ. 102-105).

Σύνοψη: (ενδεικτική) a. telephone: all the staff, to communicate with people inside and outside the company. b. typewriter: the secretary or the typist. c. telex or fax: the staff who need to send written messages quickly, especially abroad. d. intercom: people who communicate with colleagues in the same building (e.g. a manager with his secretary). e. dictating machine: a manager or executive who dictates letters, which are typed later by the secretary.


ENGLISH FOR OFFICE CLERKS Β' ΕΠΑΛ- ΣΧΟΛΙΚΟ ΒΙΒΛΙΟ ΜΑΘΗΤΗ (PDF)